Privacy policy

Information we collect

When you use the contact form on this website, we collect the information you provide: your name, business name, email address, phone number (optional), existing website (optional), business type, project size (optional) and the details of your enquiry. We do not collect credit card, banking or payment details through this website.

How we use your information

We use this information to assess your enquiry, respond to it and provide a quote for the requested services. We may keep records of enquiries and correspondence where reasonably required to run the business.

Communications

We will only contact you about the enquiry you submitted, unless you separately ask us to keep you updated about other services.

Data security

Personal information is stored using secure computer systems. We take reasonable steps to protect it against misuse, interference, loss, unauthorised access, modification and disclosure. If a data breach occurs that is likely to result in serious harm, we will notify affected individuals in line with the Notifiable Data Breaches scheme.

Processors and overseas handling

The website uses hosting, form handling, email delivery and Google Analytics to operate enquiries and understand general website usage. These providers may process or store information on servers located overseas. Analytics does not collect form-field values such as names, email addresses, phone numbers or messages.

Retention

Form submissions are not permanently stored by default. Operational logs should avoid full form content and redact personal information where practical.

Access, correction and complaints

To access or correct the personal information we hold about you, or to make a privacy complaint, contact our Privacy Officer.

Jacques Leemans
Email: [email protected]
Phone: +61 415 884 118

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.